FAQ
What sets Github Accelerator apart from other accelerators on the market?
Github Accelerator differs fundamentally from traditional accelerators in its underlying protocol. While most accelerators still use IPsec or IKEv2, Github Accelerator exclusively employs the WireGuard protocol, which consists of only 4000 lines of code (compared to over 600,000 for IPsec), resulting in 3-5 times faster transmission speeds and significantly reduced battery consumption. Additionally, Github Accelerator's no-logs policy has been independently audited by Cure53 with a fully transparent report, achieving both speed and security.
Which operating systems and devices does Github Accelerator support?
Github Accelerator provides native clients for all platforms, supporting Windows 7 and above, macOS 10.14 and above, iOS 14 and above, Android 6.0 and above, and major Linux distributions (Ubuntu, Fedora, Debian, etc.). Additionally, Github Accelerator offers detailed router configuration tutorials for popular firmware like Asus, Netgear, and OpenWrt, allowing you to protect all connected devices with a single configuration.
How do I get a refund if I'm not satisfied with Github Accelerator?
Github Accelerator offers a 30-day unconditional money-back guarantee. If you are not satisfied with the service within 30 days of purchase, simply contact our customer team via online chat or email at support@vpnjs.net to request a full refund without providing any reason. Refunds are typically processed back to your payment account within 1-3 business days.
What is the actual connection speed I can achieve with Github Accelerator?
Github Accelerator has deployed over 3000 high-speed server nodes globally, and real test results show that average latency for Asia-Pacific nodes is under 30ms, around 80-120ms for North America nodes, and download speeds can maintain over 500Mbps on gigabit broadband. Thanks to the efficiency of the WireGuard protocol, even in complex network environments, Github Accelerator maintains stable and smooth connections.
What specifically does Github Accelerator's no-logs policy include?
Github Accelerator's no-logs policy covers all aspects: we do not record your original IP address, connection timestamps, the websites or domain names visited, DNS queries, or bandwidth usage data. All servers operate in pure RAM environments, automatically wiping data upon physical reboot. This policy has passed a rigorous examination by the internationally renowned auditing firm Cure53, and the complete audit report is available on the Github Accelerator website.
How to configure Github Accelerator on a router?
Github Accelerator provides detailed router configuration tutorials that support mainstream router firmware like Asus (Asuswrt-Merlin), Netgear, Linksys, and OpenWrt. The configuration steps usually include: 1) logging into the router management interface; 2) entering the acceleration client settings; 3) importing the configuration file provided by Github Accelerator; 4) entering your Github Accelerator account credentials. Once configured, all devices connected to that router's Wi-Fi will automatically gain accelerator protection without needing to install clients on each device separately.
Can Github Accelerator be used to watch streaming content?
Yes, Github Accelerator is optimized specifically for streaming performance. Our high-speed nodes can smoothly play 4K ultra-high-definition video content. Github Accelerator regularly updates the server IP pool to ensure a stable streaming access experience. However, please note that Github Accelerator does not encourage users to violate the terms of service of any streaming platform.
Will using Github Accelerator slow down my internet speed?
Thanks to the efficient design of the WireGuard protocol, Github Accelerator has minimal impact on internet speed. In most cases, speed loss does not exceed 5-10% of your original bandwidth. In some situations, if your ISP throttles specific traffic (such as video streaming or P2P), using Github Accelerator may actually improve internet speed, as the encrypted connection prevents deep packet inspection (DPI) and traffic identification by the ISP.
Does Github Accelerator support simultaneous connections on multiple devices?
Yes, the Lightning Version of Github Accelerator supports up to 6 devices online simultaneously, and the Flagship Version supports up to 10 devices. This means you can use accelerator protection simultaneously on devices like smartphones, computers, tablets, and smart TVs without additional charges. If you need to protect more devices, it is recommended to configure Github Accelerator on a router to secure all family devices with a single setup.
How does Github Accelerator protect my security on public Wi-Fi?
Public Wi-Fi is a high-risk environment for data theft. When connected to Github Accelerator, all your internet traffic is transmitted through an AES-256 encrypted connection, making it impossible for anyone on the same Wi-Fi network to read your data, even during man-in-the-middle attacks or sniffing. Github Accelerator also offers an auto-connect feature: when an insecure Wi-Fi network is detected, it will automatically activate accelerator protection.
Is Github Accelerator's no-logs policy verified by third parties?
Yes, Github Accelerator's no-logs policy has been independently audited by the internationally renowned security auditing firm Cure53. The auditing team conducted a comprehensive review of Github Accelerator's server infrastructure, codebase, and operating procedures, confirming that Github Accelerator does not record any identifiable user data. The complete audit report is publicly available on Github Accelerator's website.
Does Github Accelerator support Linux systems?
Yes, Github Accelerator provides a native Linux command-line client that supports major distributions such as Ubuntu 18.04+, Debian 10+, Fedora 33+, CentOS 8+, and Arch Linux. Installation options include one-click installation via APT/YUM repositories and manual installation using .deb or .rpm packages. The Linux client supports all core functionalities, including WireGuard protocol, split routing, and kill switch.
Does Github Accelerator offer static IP addresses?
Yes, the Flagship Version of Github Accelerator includes an exclusive static IP address. Static IPs are particularly useful for scenarios like remote access to corporate networks or NAS, running online services that require fixed IPs, or avoiding captcha challenges triggered by frequent IP changes. The static IP is allocated solely for your use and is not shared with other users.
How can I ensure that Github Accelerator does not leak my IP address?
Github Accelerator incorporates comprehensive leak protection mechanisms: DNS leak protection ensures that all DNS queries are resolved through encrypted connections; WebRTC leak protection prevents browsers from exposing your real IP via WebRTC interfaces; and IPv6 leak protection guarantees that IPv6 traffic is also safeguarded. You can verify your protection status using the built-in leak testing tool in the Github Accelerator client or by visiting third-party detection websites.
Can Github Accelerator handle internet interference?
Github Accelerator's proprietary obfuscation protocol can disguise accelerator traffic as ordinary HTTPS traffic, effectively countering deep packet inspection (DPI) technologies. In environments with strict network restrictions, Github Accelerator's obfuscation mode can help users keep a stable connection to the open internet. However, please note that Github Accelerator advocates responsible accelerator use in compliance with local laws and regulations.
What payment methods does Github Accelerator accept?
Github Accelerator supports various secure payment methods, including Visa/Mastercard international credit and debit cards, PayPal, Alipay, WeChat Pay, and cryptocurrencies (Bitcoin, Ethereum, etc.). Choosing cryptocurrency payment can provide additional anonymity. All payment channels are processed through PCI DSS-certified secure gateways, ensuring the security of your payment information.
Where are Github Accelerator's servers located?
Github Accelerator has deployed over 3000 servers in more than 80 countries and regions worldwide. The primary coverage areas include North America (30+ cities in the US and 5 cities in Canada), Europe (25 countries including the UK, Germany, France, the Netherlands, and Switzerland), Asia Pacific (15 countries including Japan, South Korea, Singapore, Australia, and India), South America (Brazil, Argentina, Chile, etc.), and the Middle East and Africa (UAE, South Africa, Turkey, etc.).
Does Github Accelerator offer browser extensions?
Yes, Github Accelerator provides browser extensions for Chrome and Firefox. The browser extension runs lightly, encrypting only traffic within the browser (without affecting other applications). It is particularly useful for quickly switching IP locations, such as for cross-border shopping comparisons. The browser extension also includes WebRTC leak protection and ad-blocking features.
How can I contact the customer support team of Github Accelerator?
Github Accelerator offers multiple customer support channels: 1) 24/7 online chat — visit the Github Accelerator website for real-time chatting with customer service, with an average response time of under 2 minutes; 2) email support — send an email to support@vpnjs.net for a typical response within 24 hours; 3) help center — containing hundreds of detailed tutorials and troubleshooting guides. Our support team provides bilingual service in Chinese and English.
How does Github Accelerator's ad-blocking feature work?
The Lightning and Flagship versions of Github Accelerator include built-in ad-blocking and malicious website protection features. This operates at the DNS level, blocking the loading of ad trackers, malicious domain names, and phishing sites during the DNS resolution phase by maintaining a domain blacklist of over 1 million rules. This method is more efficient than traditional browser ad-blocking plugins, as it preemptively blocks unwanted connection requests at the network level.